QR-code scams: pause before you scan
A QR code can hide the destination address, so treat an unexpected code like an unfamiliar link.
Read the guidanceCategory: Scam alerts
Current warnings and recurring scam patterns explained in plain English.
AI voice scams: verify the person another way
A familiar-sounding voice should not be the only proof that a caller is really a relative or colleague.
Read the guidanceA relative is asking for money on WhatsApp
A message from a new number may pretend to be a child or grandchild who needs urgent help.
Read the guidanceHow investment scams create false confidence
Professional websites, small early withdrawals and convincing account managers can all be part of an investment scam.
Read the guidanceRomance scams: warning signs and how to help
Romance scams build trust over time, making calm and non-judgemental support especially important.
Read the guidanceRemote-access scams: never hand over control of your device
A fake bank, broadband or technical-support caller may ask you to install software that lets them see and control your screen.
Read the guidanceHow to recognise a fake delivery text
A small delivery fee can be the beginning of a much larger attempt to steal card details, passwords or personal information.
Read the guidanceSomeone says they are calling from your bank
End the call and contact the bank independently, even when the caller knows personal information or the number looks genuine.
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