Sources
Important safety advice is checked against primary and authoritative sources such as the National Cyber Security Centre, GOV.UK, Report Fraud, Ofcom, the Financial Conduct Authority, the Information Commissioner’s Office and the relevant service provider.
Plain language
We remove unnecessary terminology and explain technical words that readers genuinely need. Simplifying language must never change the meaning of the advice.
Review dates
Every substantial guide displays a review date. Time-sensitive alerts are checked more frequently than evergreen guidance.
Corrections
Material errors are corrected promptly. When a correction changes what readers should do, the article will explain the change.
Commercial independence
Future paid services, sponsorships or affiliate relationships will not determine editorial conclusions. Commercial relationships will be labelled clearly before the reader engages with them.
Limitations
General guidance cannot decide with certainty whether every message, caller, website or transaction is genuine. Readers should contact the organisation involved through independently verified details when in doubt.