Create strong passwords you do not reuse
A different password for every important account prevents one stolen password unlocking everything else.
Read the guidanceA different password for every important account prevents one stolen password unlocking everything else.
Read the guidanceA familiar-sounding voice should not be the only proof that a caller is really a relative or colleague.
Read the guidanceA QR code can hide the destination address, so treat an unexpected code like an unfamiliar link.
Read the guidanceA fake bank, broadband or technical-support caller may ask you to install software that lets them see and control your screen.
Read the guidanceRomance scams build trust over time, making calm and non-judgemental support especially important.
Read the guidanceProfessional websites, small early withdrawals and convincing account managers can all be part of an investment scam.
Read the guidanceA message from a new number may pretend to be a child or grandchild who needs urgent help.
Read the guidanceEnd the call and contact the bank independently, even when the caller knows personal information or the number looks genuine.
Read the guidanceA small delivery fee can be the beginning of a much larger attempt to steal card details, passwords or personal information.
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