It can be difficult to think clearly after a worrying message, payment or account change. Choose the situation closest to yours and take the first actions in order.
Choose what happened
- I clicked a suspicious link
- I shared a password or security code
- I sent money
- Someone accessed my account
- My phone or computer is behaving strangely
- I am not sure what happened
Money has left your account?
Contact your bank immediately using the number on your card, statement or official banking app. Do not use a number supplied by the caller or message.